FAQs

• When can I move in?

  If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

• How much notice needs to be given before I move out?

  All contracts are month-to-month. However, we do request a 5-day notice before you move out.

• What type of documentation do I need to provide in order to rent a space?

  We require a government-issued photo ID (example: driver’s license, state ID, or passport).

• Do I need to sign a long-term lease?

  No, we rent on a month-to-month basis unless the customer requests otherwise.

• How do I make a payment?

  You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card monthly.

• What forms of payment do you accept?

  Checks, money orders, VISA, MasterCard, American Express, Discover, and cash.

• Do you sell storage supplies?

  Yes. We sell various moving supplies in our office. Locks, mattress covers, rope, etc.

• How do I know how much storage space I will need?

  You can either use our Storage Estimator on our website or call our manager for assistance.

• Are there any items that I am NOT able to store?

  You may not store liquids, explosives, flammable liquids, tires, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

• When can I access my unit?

  At signing you are allowed access to your unit during published access hours.